ERP FAQ - EduSys

Frequently Asked Questions

EduSys uses an online forum to track new feature requests and gather feedback from our users on which feature requests are most important to our community. Also can give your feedback in the form of message, which is been featured in our website.

Absolutely, yes. We test EduSys Learning on multiple levels to make sure you experience as few hitches as possible. Along with automated tests of our code, we also test new features & updates in the market popular browsers such as Chrome, Mozilla Firefox, and Internet Explorer.

EduSys is hosted on a Cloud Environment which facilitates uninterrupted application access and all you need is a Desktop with Internet connectivity.

Application is highly secured and we have used latest technologies in the market to make it more reliable right from the design point.

We did not restrict the users to a specific computer and yes it can be accessed from different computers as long as you have valid credentials.

All pricing information can be explained in detail by our Sales Team.

Well, you can import your data through our Self Explanatory Load Data Screens.

Yes, we do. We provide implementation as a service.

No, there are no hidden charges. You will have to just make the payment as per our agreement along with SMS Usage charges.

No, but you can become our Channel partner. Please contact us for more information

We have both Android and iOS Mobile Applications available.

EduSys is a report rich system, providing institute with 20+ pre-defined format reports.

EduSys is ideal for multiple campuses! Though each school is a separate entity it brings together all branches under one umbrella, exclusively for Super Admin for efficient management.

EduSys can accommodate unlimited number of clients.

No, as long as you have access to an Internet browser such as Internet Explorer, Chrome and Firefox

1. The Institution logo, name & address will be changed.
2. Institution Website, Landing Web Page.
3. 3-5 more requested reports could be designed.
4. In case of major changes extra amount will be charged according to job.

There are many reasons but some of them are: 1. Institutions have an option to purchase selective modules according to their needs
2. Network based school all the modules are installed on different PCs w.r.t.department needs.
3. For new version of some modules upgrade of whole network is not required.

EduSys is able to support different kinds of educational board or curriculums. Grading system, class levels, timetable and reports cards are all customizable within minutes. We will demonstrate it to you during our visit.

It is our hope that our interface is intuitive and easy to follow from the start. Also we have incorporated both Help Texts on each screen along with training videos. If you still encounter problems, you always have access to our live chat support personnel who are ready to assist you.

No, it's all included in the packaged price.

Yes, you can upgrade your software anytime you would like to.

Yes, SMS pricing is additional as per your usage.

No. We charge only on a installment basis for the Academic Year. You may terminate the account with a one month notice period.

Your data is treated as importantly as online banks treat financial information, which is why we use the same Secure Sockets Layer (SSL) technology when transmitting information between your computer and our servers.

Just contact our experts to meet this requirement. Our software is highly customizable therefore you can add or delete anything with simple changes in settings.

EduSys is unique in various ways. A long team of trained and skilled experts has designed its every feature and button with great care after carrying out extensive research while keeping all requirements in mind. Therefore, it proves useful for every kind of school and institution.

No we do not have this feature in our current release but we have it in our to-do list.

No worry. You pay exactly as per the usage.  We will charge for the current session as how many months left to complete your current session.

You can only use EduSys if your child's Institutions has it set up.

Please give us a call or shoot an Email and one of our CRM members will touch base.

It is as easy as a Phone call and you will be upgraded in minutes as per your requirement.

EduSys is suitable for all Institution. No matter whether you are running a small school, big or a chain of Institutions, you can use EduSys. Not just this, it suits Pre-K, schools, colleges, coaching centers or other educational institutions too where there is a necessity for efficient management.

Absolutely. At any point of time if you are unhappy and not satisfied with the functionality, performance or the services offered by EduSys your money back is guaranteed.

We do have a demo version, present here on the website. We have a video which can let you peek into the features of our software also we may provide trial version too. Please, contact our sales to know more about the same.

EduSys is a Cloud based online software which can be accessed and managed from any part of the Globe and it does not support offline version.

EduSys is of great use to everyone. It is for administrators, staffs, parents, students, other staff members etc. There are modules in the software which will help everyone to a great extent. Please, refer to our page on FEATURES to know more about our software.

Of course! You can go ahead and convert your reports as Excel or PDF formats. It’s a very helpful option, since you can fully format and easily customize your reports, if needed.

Yes, Institutions can have their logo and name with the software. Even they can import their own Institution picture with the Home screen of the EduSys software.

You can pay online. You can pay through debit card, credit card etc. You can pay by bank-to-bank transfer as well. You can also contact our executives to discuss the payment plan.

Yes, there is data backup facility too. Customers can retrieve their data with no difficulty at all.

EduSys is hosted on a Cloud Environment which facilitates uninterrupted application access 24/7.

Yes, training is provided, our manuals would just be enough for anyone to understand everything about the software but still we provide one-on-one training to help our customers as per the request. Also we have several help videos on most of our screens which will help users become experts on screens in a short period of time.

Yes, we do. We provide support services any time you need. We support our clients through email, chat, phone call etc.

Well, you can use our EduSys Institution Management Software as long as you would like to with no trouble at all. You will have to just renew your package by making the payment online as per your payment terms.

EduSys is developed on a 7-Layer Architecture using .Net Framework integrated with sophisticated design patterns on both Application and Database ends.

Yes, we would be glad to discuss your specific requirements and provide suitable solution. Please write to us on sales@edusys.co and we will call you.

There are no such limits. EduSys is designed to perform at top gear for governments, townships and educational groups where there is a need to manage multiple institutions under a single controlled management.

EduSys has a unique Guest View Interface which creates a Institution Specific Website. It can be configured by the administration team as per their requirements and web content will dynamically reflect on EduSys website when any outside Guest browses through their institution. EduSys objective is to unify diversified Institution websites under one single platform as every institution’s common primary motto is to provide better education for future generations.

You can access our complete demo. Given the nature of the system, it is not feasible for us to set up a trial for each customer, but our demo is set up to enable you to experience the full range of features along with the intuitive interface we’ve designed.

Yes and it is easily accessible. You can see the history of a student from the moment they join till they leave.

No. EduSys is a web application accessible through your browser. This means you can access it from any web enabled computer

All historical data is kept and none of it is deleted. All the relevant users have access to their data.

Security can be configured to your specific requirements. It is up to you to decide who can view or edit what information.

We support recent versions of Chrome, Mozilla Firefox, Internet Explorer and others.

We believe in the philosophy of customer co-creation. You can innovate better than us. Your new feature requests or suggestions can be posted here. Alternatively, please get in touch with us to elaborate on details.

EduSys is a web based application and it is driven based on the user type at the time of registration. Once logged in with a super admin account all branches specific information will be automatically linked and pulled up as setup in the system.

We can provide a login page and redirect your users to the EduSys Application, please contact us for more information.

EduSys will generate Smart ID Cards for Students and Staff. You can just go to the Application’s Print Master screen and print the ID Cards in seconds.

Through the Institution website parents will be able to pay their fees online through their debit card, credit card or net banking and we are integrated with PayU to facilitate easy payments.

No there are no particular contracts involved for any fixed term, you can use the software for any specific term and with our exceptional service we will make to retain as our valuable customer for long term.

There is a flexibility whereby one can procure the license for few packages of EduSys which would be comprised of selected modules. Further on modules can be added based on your requirement as per discussions with the sales team.

We have a round the clock Support Centre available on Email, Phone or Chat can assist you using our Remote Support System, where our Support Executive will be able to access your server or your desktop remotely and offer your real-time support. Post-implementation, you will also be provided with a detailed user-guide.

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